Customer Support

Current ZPI Customers

Have a question?

Need some help with ZPI Monitor & Report? Or Serialize & Track? Or Maintain & Predict?

You have come to the right place.

Please email us at ZPI@ProMachBuilt.com with you questions or requests.

For access to our password protected Monitor & Report customer resource support site please click on the link below and login using your credentials.

Training and reference resources are just a click away...

ZPI Monitor & Report Support Login Click To Access

Contact ZPI Customer Support

Business Hours

Monday - Friday

6:00AM - 5:00PM EST

T: (905) 592-4600

E: zpi@promachbuilt.com

Click Here ZPI Monitor & Report Support Login

ZPI uses a customer support ticketing system to log and track the status of every customer inquiry.

When an inquiry is received via e-mail or telephone you will receive an immediate acknowledgement of your of our inquiry via e-mail.

During normal business hours our goal is to follow-up by a ZPI expert within 30 minutes of receiving the inquiry and resolving the problem or issue by the end of the current business day.

For inquiries received outside normal business hours we will follow-up the morning of the next business day and resolve the problem by the end of that business day.

We look forward to serving you.